FAQ

• For peace and quiet: Mondays, Tuesdays, and Thursdays are perfect for a leisurely stroll.

• For excitement: Weekends are very lively. If you come on a Saturday, go in the morning to get around more easily.

• Weather: The Market remains open even in rain or snow!

The train is the easiest option (the station is 200m away). If you’re driving, follow the signs to the park-and-ride facilities (P+R) and take advantage of the free shuttle buses on weekends.

More information on our transport page.

The platforms are completely flat and accessible to people with reduced mobility (PRM).

For more information, visit our accessibility page.

Access to the docks and street entertainment (such as the flying Santa Claus) is completely free. Only certain specific activities, such as the Santa’s House or the Ferris wheel, require a ticket.

Yes, absolutely. The platforms are flat, but due to the high volume of people on weekend afternoons, we recommend traveling in the mornings for easier access.

Yes, they are welcome on a short leash. For their well-being, avoid busy periods on weekends.

Credit cards are accepted everywhere. Most chalets accept cash and Twint. For drinks, glasses are returnable (CHF 2): return your glass to the designated stands to get your deposit back.

Restaurants accept reservations for groups of 8 or more.

Yes, you will find many vegetarian options (fondue, soups, etc.). For gluten-free options, please ask for advice directly at the restaurant.

Yes, several facilities are available for your comfort:

• Public restrooms: Restroom facilities are located throughout the site.

• Family areas: Changing tables are available in certain restrooms to make it easier to change babies.

• Exact location: To find the location nearest you, we recommend consulting our Interactive Map, where all amenities are indicated.

Don’t miss the Flying Santa every day at 5:00 p.m., 6:00 p.m., and 7:00 p.m., with an additional flight at 4:00 p.m. on weekends.

• The exact date tickets go on sale will be announced soon (tickets usually go on sale around the end of summer).

• Don’t miss out: Tickets sell out very quickly. To be among the first to know and not miss the opening, we strongly recommend that you subscribe to our newsletter or follow us on our social media.